How do I delete a song or my account, or change my email?

Open 'Your account' for your email, data and account controls. Open 'Your videos' to delete one song.

Delete one song

1. Open 'Your videos' and find it.
2. Choose its delete control and read the confirmation.
3. Confirm only if you want its files removed.

Change your email

1. In 'Your account', choose 'Change' beside your email.
2. Enter the new address and request the confirmation code.
3. Type the code sent to that address, then choose 'Confirm email'.

Other sessions are signed out after the change. Your old address receives a notice. Starting a separate account with another email is not the same as changing this account's email.

Download your data

Choose 'Download my data', then 'Download JSON'. The export contains account details, song details, purchases and credit history. It does not include audio or lyrics. Its link lasts one hour.

Delete the account

1. Download any files you want to keep.
2. Choose 'Delete my account'.
3. Type DELETE, request the code and enter it.
4. Read the final confirmation before choosing 'Permanently delete account'.

Any credits left in your account, free or paid, are lost when you delete it, and the screen warns you before you confirm. Deleting your account isn't a way to ask for a refund.

You are signed out everywhere. The service removes song files and personal details and retains scrubbed payment and credit records. If file removal is still in progress, the screen says so and a completion email follows.