How do I get help from a person?
The contact address used by the product and what to include without sharing secrets.
Email hello@lyrik.fm for help with lyrik.fm. A person reads every email, and we'll reply as soon as we can.
Include the useful details
- Use the email address you sign in with.
- Tell us what you were trying to do and what happened instead.
- Include the song title, the exact on-screen message and the approximate time.
- If it is a preview problem, add your device, browser, style and the moment in the song.
You can include a project link. Cloud project access still checks the owner account, so the link does not give someone else editing rights.
Do not send a sign-in code, a working sign-in email link, card details or an unreleased audio file. A screenshot of the message is usually more useful than the whole song.
For questions about a distributor's claim, use that distributor's approved support route. See Content ID.
Last checked 12 October 2026
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