Which emails can lyrik.fm send me?

lyrik sends messages about sign-in, your songs, purchases and account changes. Optional reminders and product news have separate controls.

Service messages

• Sign-in codes and links, and confirmations needed to link a sign-in method.
• A welcome message after your first verified sign-in.
• A sync-ready message if you have left before seeing the result, or a failed-sync message when analysis fails.
• A download purchase confirmation, followed by an email when the export is ready or its final failure returns credits or your free clip.
• Credit top-up confirmations and balance-change notices for refunds or disputes.
• Codes and confirmations for changing your email or deleting your account.
• A project link when you ask for one, or an acknowledgement when you submit a content report.

The sync-ready message waits at least two minutes and is skipped if you have already seen the ready result. Queued messages are checked each minute, but delivery can take longer.

The payment receipt comes separately from Stripe's Onelink service through Link. See Receipts and tax.

Optional messages

Preview reminders: when enabled, one reminder can be queued in the last 24 hours before an unpaid preview expires. It is skipped if the preview is bought, deleted or already expired. You can turn reminders off in Your account or use the reminder's unsubscribe link.

Product news: sent only after you opt in for your verified email. Unsubscribe in the email or change the preference in Your account.

Turning optional messages off does not stop essential sign-in, purchase, security and account messages. Email is not a backup for your files; save finished downloads yourself.

If a message is missing, check I did not get the email. Contact hello@lyrik.fm if you need help.